【运维发布】发布值班三方话术：技术客服运营的通报模板

local TEMPLATE = { "现象", "影响面", "当前动作", "预计时长", "玩家口径" }
local function buildReport(facts)
    for _, key in ipairs(TEMPLATE) do
        if facts[key] == nil or facts[key] == "" then
            return nil, "通报缺要素: " .. key
        end
    end
    local lines = {}
    for _, key in ipairs(TEMPLATE) do
        lines[#lines + 1] = key .. "：" .. facts[key]
    end
    return table.concat(lines, "\n"), nil
end

local lastReport, incident = 0, false
setontimerex(90, 900)
function ontimer90()
    if not incident then return end
    if os.time() - lastReport > 900 then
        setsysvar("ONCALL_ESCALATE", 1)
        sendcentermsg("系统维护中，请留意官方公告")
    end
end